The following patches are from Microsoft and are to prevent the MSBlaster worm from infecting your Windows-based PC. Windows 98 and older machines are not susceptible to this worm, so if your operating system is not listed, you should not have a problem. However we recommend that you check with Microsoft for current updates.

How do I know if I have it?

1) If your machine is constantly rebooting
2) If you get an error that says svchost.exe has generated errors and will close
3) Even if you're not having these problems, you should STILL run these programs to protect yourself

Instructions - print these for reference

If your machine is constantly rebooting do this first, if not, skip to #1 below:
go to the Start menu, select Run and type:
cmd

You'll see a command window. In that window type:
shutdown /A
- this will prevent Windows from automatically shutting down and give you time to run the patch and the fix.

Windows 2000 users need to type
shutdown /A /L

1) Save the appropriate patch AND the fix program to your hard drive.

Files: some of these patches require you to have installed certain Microsoft service pack updates from the Microsoft site before installing the patch
Windows 2000 - requires Service Pack 3 or 4
Windows XP
Windows NT4 - requires Service Pack 6a
Windows NT4 Terminal Server - requires Service Pack 6
WindowsServer 2003 - 32 bit
WindowsServer 2003 - 64 bit

Fix: FixBlast

2) First, run the operating system specific patch to prevent further infection.

3) After running the patch, you MUST reboot your machine before proceeding (the patch should prompt you to do so).

4) Next, run the fix program to cleanse your PC.

5) Reboot again. That's it. You should now be clean and inoculated against this worm.

ICON also has technicians ready to be dispatched to your home or business should you need trained help in dealing with this worm. If you are having problems downloading these files, we have CD's available for the cost of burning the media, shipping and handling. Call 876.6908 or 888.480.9910.